Review your rights on Steps To Justice, a comprehensive database of current tenant rights information in easy-to-understand language and visit our Tenant Issues webpage for other resources.  

You have a right to a safe and comfortable home. Learn what to do if your landlord is harassing you, tries to stop you from having guests, invades your privacy, or tries to illegally evict you. 

If you have a safety or bylaw concern, first discuss it with your landlord. Make sure to put it in writing. If you need to escalate, the City of Toronto's Rent Safe program is here to help.

Landlords and tenants are both responsible for utilizing appropriate documentation for matters like rental increases and ending tenancies. Find the appropriate forms on the Landlord & Tenant Board site. 

The info you provide in this feedback form is confidential. If feedback includes a complaint about an ad/landlord that listed with Housing Services, the manager of Housing Services may contact you for further details, and will only contact the landlord in regards to your complaint with your permission. Housing Services reserves the right to de-list an ad for any reason, but seeks to get information on all sides of an issue before making a decision.